In-Store Pick Up

In-Store Pick Up Instructions

Note some discounted items may not be available for in-store pickup. 

1. At checkout, select "In-Store Pickup" as your Shipping method.
2. You will receive three separate emails:
1. An initial Order Confirmation email letting you know we received your order.
2. An In-Store Pickup Stock Confirmation when your order inventory has been confirmed.
3. An Order Ready for Pickup notification one the order has been set aside at the requested gravitypope location.
3. Head in-store and present the following to one of our associates for verification so they can release the order:
1. Your online order number.
2. The credit card used to pay for the online order.
3. Your valid photo identification.
4. After the product has been picked up, you will receive a successful order delivery email.

Important Information

• Photo ID and credit card must match the online order.
• Pick up confirmation may be delayed due to inventory location. If your item(s) are not available in your city, they will be transferred to your pick-up location free of charge.
• In-store pick up in Edmonton and Calgary is subject to the City's Paper Bag Fees of $0.15.
• In-store pick up in Vancouver is subject to the City of Vancouver's Paper Bag Fee of $0.25.

Questions?

Please visit our Frequently Asked Questions page.

Contact Us

Sales: mailorder@gravitypope.com
Phone: +1 780 989 1637

Hours of Operation

Monday to Friday: 9 am–6 pm MST
Saturday to Sundays: 10 am–5 pm MST
Canadian Stat Holidays: 10am-5pm MST