Interested candidates are invited to complete the application form and attach their resume.
gravitypope is looking for the right individual to fill the key role of full or part time Client Service Professional. This is a senior member of the team who demonstrates a high level of client service, personal sales and product expertise. They are responsible for creating an atmosphere on the sales floor that fosters client realization, retention, and loyalty, as well as assisting the management team with aspects of daily administrative operations.
This role is also eligible for sales incentive earnings in addition to base pay. Compensation is based on relevant experience, job-related skills, location, and performance. Additional employee perks available include a comprehensive benefits package, generous employee discount, Friends & Family program, annual fitness allowance, contests, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.
Duties and responsibilities include:
- Demonstrating excellent client service skills consisting of promptly greeting clients, building trust, carefully listening, competently communicating, properly fitting, expert product knowledge and sales ability
- Developing, maintaining, and growing a personal repeat client base
- Actively working to reach both individual and store sales goals
- Monitoring sales performance against store goals to ensure progress is being made and action is taken as necessary
- Staying up to date on all product knowledge, company information, promotions, and campaigns
- Performing store operational duties such as cleaning, stocking shelves, shipping and receiving
- Facilitating online ecommerce sales
- Assisting peers to meet and exceed client service expectation through training and collaboration
- Overseeing daily administrative tasks like cash counts and opening and closing duties
- Acting as an ambassador and bringing positive recognition to the gravitypope brand
The ideal candidate would possess the following qualifications:
- Superior customer service skills
- Genuine love of fashion
- Familiarity with gravitypope’s product, clientele, and brand
- Basic to intermediate computer skills
- Strong written and verbal communication and interpersonal skills
- Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
- High attention to detail
- Self motivated and goal oriented
- Capable of working independently and with others in a collaborative process
Join the Team!